Privacy PolicyPrivacy PolicyPrivacy Policy

We may collect personal information that you voluntarily provide when you interact with us, including but not limited to:

• Contact Information: Your name, email address, phone number, and mailing address when you fill out a contact form, request a quote, or book a showroom appointment.
• Project Details: Information about your renovation or construction project, including dimensions, material preferences, and design inspirations you share with our team.
• Transaction Data: Purchase history, payment information, billing and shipping addresses associated with orders placed through our showroom or website.
• Communications: Records of correspondence when you contact us via email, phone, or through our website forms.
• Device and Usage Data: IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and other standard web analytics data collected automatically when you browse our website.

We use the information we collect to:

• Process and fulfill your orders for stone slabs, tiles, and related products.
• Respond to your inquiries, provide quotes, and schedule showroom appointments.
• Send order confirmations, shipping updates, and delivery notifications.
• Communicate about new product arrivals, exclusive collections, promotions, and showroom events — only if you have opted in to receive such communications.
• Improve our website functionality, user experience, and product offerings.
• Maintain records for warranty claims and after-sale support.
• Comply with applicable legal obligations and protect against fraudulent transactions.

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website, processing payments, delivering products, and conducting our business — subject to confidentiality obligations.
• Delivery Partners: With freight and logistics companies to coordinate the delivery of stone slabs and heavy materials to your project site or address.
• Legal Requirements: When required by law, regulation, legal process, or enforceable governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Our website uses cookies and similar tracking technologies to enhance your browsing experience. These include:

• Essential Cookies: Required for the website to function properly, including session management and security features.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting information such as pages visited, time on site, and navigation paths. We use this data in aggregate to improve our website.
• Preference Cookies: Remember your preferences such as language settings, product filters, and recently viewed items.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our website.

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (SSL/TLS), secure payment processing through PCI-compliant providers, and restricted access controls for our internal systems. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records are typically retained for seven years in accordance with tax and accounting regulations.

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete the personal information we hold about you.
• Opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
• Request a copy of the personal data we have collected about you.
• Object to or restrict certain types of data processing.

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. As noted above, we do not sell personal information.

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child under 16, we will take steps to delete that information promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: